The customer experience layer for vehicle care

Service updates your customers will actually enjoy.

Customers scan one QR code to follow their vehicle’s progress, approve findings and stay informed without calling your team for updates.

No complex migration. No system replacement. Built to work alongside the way you already operate.
Vehicle update

WP CAB 4521

Service progress● Live
✓
Vehicle received09:12 AM
✓
Inspection complete10:05 AM
3
Service in progressTechnician: Nimal
4
Ready for collectionSMS notification sent
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Made for every kind of vehicle service business

A small step. A visible difference.

Add a premium digital experience to your current service process in about one minute.

01

Keep customers confidently informed

Give customers a clear view of inspection findings, approvals and service stages from their own phone.

02

Turn quotes and inspection findings into faster approvals

Customers can review quotes and inspection findings and clearly approve or request changes for any additional work from their phone, helping your team move forward faster with full visibility.

03

Keep customers updated with timely SMS alerts

Send helpful text notifications when new findings are added, approvals are needed or the vehicle is ready for collection.

04

Works beside your current system

No forced migration and no disruption. Create a customer session, share the QR and continue using your existing billing or workshop software.

Designed to be effortless

From check in to collection.
Three simple moments.

A light, focused workflow your service team can start using without changing how the entire business runs.

1

Create the service session

Add the vehicle and customer details, select the vehicle type and assign the technician.

2

Share the QR

The customer scans once and receives a clean mobile view of the service progress.

3

Update as work moves

Publish inspection findings, service stages and SMS alerts so customers always know what is happening.

Simple pricing

Start with two months free.

Try Headrest in your real service environment. Continue only when your team and customers feel the difference.

Switch to annual billing for 35% off plus 1 free onsite training session.
Alternator Pack

A lean digital layer for service centres getting started.

LKR 2,900 / month
Annual billing unlocks 35% off + 1 free onsite training session
  • 2 month free trial
  • Customer QR service view
  • Live service stage updates
  • Works with your current process
Choose Alternator
Start the conversation

Give your customers a better wait.

Tell us a little about your service or repair centre. We will help you start the free trial with a setup that fits your operation.

✓ No migration required
✓ Quick team onboarding
✓ Customer SMS notifications
✓ 2 months free
Your inquiry will be sent securely to the Headrest team.